Tuesday, May 31, 2016

Why “Cross-Channel” Means More Now Than Ever

Every couple of years, my team and I are privileged to sit down with the analysts of Forrester Research, Inc. to discuss our strategy and vision for “cross-channel” marketing. This year, like in the past we are recognized as a Leader by Forrester Research, Inc. in “The Forrester Wave:™ Cross-Channel Campaign Management, Q2 2016”. While we are honored to be ranked the highest in both Execution and Strategy, we realize our journey as a company is just beginning.

When I founded Neolane, Inc. in Paris 15 years ago, I had the vision of allowing marketers to move beyond cluttered marketing programs and instead align their campaigns—across all channels—around the customer. I am proud to say that since 2001 we have done just that. With over 700 clients around the world partnering with us to help provide these “cross-channel” experiences to their customers and continuous recognition by industry-leading analysts, we can’t help but be excited about what we’ve accomplished, but also about what is ahead.

This is an exciting year to be part of “The Forrester Wave:™ Cross-Channel Campaign Management, Q2 2016”. The number of players in the Wave increased by just over 65% since 2014. And yet we are still not just a Leader, but the Leader with the greatest Strategy and Current Offering. I believe that our over 700 customers are a testament to our current offering. But in a space with many small and large players, I want to focus on strategy.

The term “cross-channel” gets thrown around a lot. The evolution of the industry is a reflection of the language itself: more companies are entering the space and more channels emerge. Forrester’s criteria has evolved for what it means to be a player in the “cross-channel” space and we couldn’t be happier. Rather than thinking of the market as diluted, we think of it as an opportunity to only better ourselves. When we built Neolane 15 years ago, the vision was, from the beginning, to be “cross-channel” and it’s for that reason that it is our native strength to help you reach across your data and channels to provide amazing experiences wherever your customers are.

For us, “cross-channel” means innovation and the simultaneous recognition that as more “channels” emerge as ways of communications (think, the Internet of Things, Line, in-car experiences, just to name a few) our customers think less in terms of channels and more in terms of experiences. To enhance these experiences, we have natively integrated into other solutions in the Adobe Marketing Cloud. These choices—and the vision that surrounds them—is what makes us a Leader. And that’s something that both Forrester Research, Inc. and Gartner recognize.

We are proud to be paving the way for “cross-channel” growth. Today’s announcement of Adobe as a Leader in Forrester Research, Inc.’s “The Forrester Wave:™ Enterprise Marketing Software Suites, Q2 2016” only solidifies that our customers understand digital growth is about working together. Campaign management needs to be as much about web analytics and content management as it does about email execution. That’s what we are doing at Adobe. But we recognize that being a Leader once again means we must continue to innovate our technologies and delight our customers. We are honored to be a Leader and even more excited to show you what our vision entails.

The post Why “Cross-Channel” Means More Now Than Ever appeared first on Digital Marketing Blog by Adobe.



from Digital Marketing Blog by Adobe https://blogs.adobe.com/digitalmarketing/campaign-management/cross-channel-means-now-ever/

Coming soon: SEO copywriting training

Writing quality content is of great importance for your SEO strategy. At Yoast, we’re strong believers in the importance of nicely written and easy-to-read articles. Such content, however, requires strong writing skills. In order to help you write quality content, we’ve set up a SEO copywriting training.

As of June 7, you’ll be able to purchase our SEO copywriting training. It will available at an introductory price of $249 (later on, it will cost $299). The SEO copywriting training contains six modules with lots of training videos and some screencasts. On top of that, you’ll get tons of challenging questions and exercises in which we’ll test your (knowledge about) writing skills.

Assignments and feedback

As this is a course in which we’ll teach you how to write, you’ll have to do some genuine writing yourself. You’ll receive feedback on your writing assignment from one of the members of the Yoast team. The course also contains an assignment in which we ask you to set up your own keyword research. Again, you’ll receive feedback on your work from one of the members of the Yoast team.

What do you learn in the SEO copywriting training?

In this course, we’ll take you through the entire process of SEO copywriting. We’ll start by doing keyword research and teach you how to prepare your text. You’ll receive many tips to improve your actual writing and we’ll help you to correct and optimize your text. Finally, we’ll teach you all about publishing the article. Our course will follow the same steps that we take in SEO copywriting: the ultimate guide.

About the SEO copywriting training

The SEO copywriting training contains 6 modules, 13 training video’s and 13 texts. You’ll have to answer lots of challenging questions and do three assignments. You’ll also receive a PDF of our Blog SEO eBook. If you finish the course, you’ll get a certificate and a badge to put on your site.

The course is developed by a team of experts. Joost de Valk, SEO expert, and Marieke van de Rakt, expert on copywriting, teamed up with Jaro Ekstijn, our educational specialist here at Yoast. Jaro is responsible for the many questions, exercises, assignments and the didactics of this course. For this specific writing course, we also had help from our linguist, Irene Strikkers. Irene’s expertise in the field of linguistics really contributed in developing this course. Her expertise was especially important for the module about readability.

Read more: ‘SEO copywriting: the ultimate guide’ »



from Yoast • The art & science of website optimization https://yoast.com/coming-soon-seo-copywriting-course/

Create a Whole Customer View by Combining Digital and Non-Digital Data

Recently, I spoke with a financial-services company that was building a data lake from which all customer information would be available for mining. When I asked what actions the company would take once their data was pooled, the response was familiar: “We don’t know yet.”

In the 1990s, data about online-marketing activities (websites) was owned by the information technology (IT) team. Anyone who wanted access to that data had to get in line. Decision makers today have much more access to data-driven insights with tools like Tableaux, Power BI, and Domo that can pull information out of data warehouses and put it into the hands of business users.

The problem, though, is that only specific types of questions can be answered using these tools. Fully understanding who your customers are is MUCH harder: “Who drove this spike in traffic?” “What did these people do before they took this action?” are the kinds of questions smart tools can answer that others just cannot. AND, these are the questions that drive meaningful improvements in the customer experience.

Smart Tools Are Essential to Stronger Data-Driven Marketing
Cross-channel analytics tools that marketers can understand — and with which they can engage — are a crucial part of any data-driven marketing campaign. But, not just any tools will do. Smart tools will enable a conversation between the marketer and his customer data. In my view, your tools need to accomplish three things:

1. Tools Should Make Flexible Querying a Reality.
Tools should empower marketing teams with the ability to flexibly query data — not just spit out reports. Executives are saying, “Hey, we’re going to bring all the data together so we can query it and understand it.” That is absolutely the right thing for any company to be doing. They should be investing in bringing their data together in internal warehouses.

But, they must have a mechanism to enable a conversation, to interact using an easy-to-learn data-query interface. For example, Adobe Analytics allows attributes from customer-relationship management (CRM) systems to be combined with Web data for a wider view of online customers. This data can then be queried by thousands of people in an organization. Adobe’s Data Workbench provides a full, cross-channel view of customer behavior — and you don’t have to know SQL to use it!

2. Tools Should Help You Get to Know Your Customers on Deeper Levels.
Tools should also empower marketing teams to look at much more than visits and visitors, and instead, focus on actions that affect ROI. They should change the conversation entirely to a conversation focused solely on your customer. Business intelligence is much more valuable when you start to understand your customers as people and uncover how and why they buy.

3. Tools Should Focus on People-Centric Analytics.
By “people-centric analytics,” I mean the type of analysis that changes the mindsets of people within the organization so they look at what does and does not resonate with your customer at a personal level. Unfortunately, most companies see analytics as a means to gain insights on content only. How effective is my campaign? How effective is this page? How many clicks is the call to action (CTA) getting?

However, the more you rely on people-centric analysis, the more you change the mindsets of people in your organization. What are your customers doing when they engage with your brand? How are they purchasing your solutions? Your entire organization is then focused on the right target — using tools that surface behaviors not results. For instance, at Adobe Summit 2016, we revealed an Adobe Marketing Cloud feature, called Segment IQ, through which you can surface insights from certain populations. Who responded to my messaging? Who went all the way through to purchase? You can understand specific behaviors across an entire market segment.

Adobe Has Been Doing This for Years!
At Adobe, we have been unlocking data by using the initial capabilities of cross-channel analytics within a Web interface for a few years. Here is just a sample of the different ways to ask “who” questions in Adobe Analytics (and we have more coming):

  1. Transaction ID Data Sources will connect offline data to online data via a transaction ID that ties to the customer.
  2. Customer Attributes (released last year) is intended explicitly to take data from your CRM system and upload it into the Web-based interface.
  3. Contribution Analysis (also released last year) will identify an anomaly in any trend — and uncover the metrics, dimensions, and customer attributes that relate to the anomaly — uncovering who contributed to the spike or drop.
  4. Segment Comparison (coming in June) will also query every behavior and dimension of visitors in a segment to identify what is statistically different between those users and everyone else.

Smart Tools = Smart Businesses
With smart tools, you have the ability to enable meaningful conversations with customer data. For instance, looking at a gold-member customer segment that has an amount of revenue associated with it, you could ask “Which products did they buy?” or “What is common among people who respond to my back-to-school campaign?” The good news is that your questions can easily be answered in a Web-based interface that doesn’t require extensive training for marketers to use.

Smart tools help smart businesses turn content analytics into customer intelligence. And customer intelligence is revolutionizing how brands interact with and optimize customer experiences. Welcome to the future of marketing, folks. Isn’t it amazing?

The post Create a Whole Customer View by Combining Digital and Non-Digital Data appeared first on Digital Marketing Blog by Adobe.



from Digital Marketing Blog by Adobe https://blogs.adobe.com/digitalmarketing/analytics/create-whole-customer-view-combining-digital-non-digital-data/

3 Ways to Make Real-Time Marketing Work for Your Brand

For marketers, the notion of a “sales funnel” — where we could monitor customers and prospects from stage to stage through conversion — is all but obsolete. Today’s empowered consumer can move without warning between platforms, across devices, and more. They often come into contact with your brand in a variety of unpredictable ways and are essentially customizing customer journeys through their own actions.

What this means for the marketer is to be ready. Be ready with an engaging and positive customer experience — no matter how they interact with your brand — whether it’s in person, online, or via mobile. This will help drive engagement, as well as conversions, loyalty, and brand advocacy. To be ready, marketers must be able to access the insights gained through analytics in real-time, which is taking into account where, when, and how a customer is engaging with your brand.

Geolocation-Suggested Timing
Analytics can provide information on where your customers are located based on geolocation services. From there, you can decide whether it makes sense to contact them at that time. Are they watching movies at home? That may be a great time to send them messages — they are relaxed and able to pause their activities if they’re interested in your information. But, what if, instead, they are watching movies in theaters? That may not be a useful time to message them, as their attentions are focused somewhere other than their phones. Knowing where your customers are can help you understand whether your real-time messages will be seen — or overlooked.

Push Notifications
If you know some customers have been researching particular items, it may be well worth your time to send them push notifications when those items are on sale. They’ve already shown interest in these items and have been moving through the sales pipeline on their own. Using that data to help them — by saving both additional research time and money — can help you to convert to sales. Push notifications are strong ways to increase this conversion rate. To make things even more real-time, you can send push notifications by location when geolocation services indicate they are close to one of your brick-and-mortar stores.

Suggested Products
Another great way to implement real-time marketing is through suggested products. If you know that people in their audience group tend to eventually buy “product x” or always buy “product y” in conjunction with “product x,” you can capitalize on this audience information. Showcasing related items — while your customers are already warm leads who are doing their own research — can help to convert sales as well as increase the average spend per customer. This is a great way to use analytics to understand which products certain audiences prefer and to help guide them to those choices as seamlessly as possible.

There are so many ways to implement real-time marketing well and create positive, personalized brand experiences for your customers. The question before you is not whether you need to start marketing in real-time — it’s how you should begin implementing a real-time marketing strategy. There are some critical elements to making this work, including transparency and data stitching. Find out more about implementing real-time marketing solutions by downloading our whitepaper or contacting us to learn more.

For more real-time marketing tips, be sure to read through our full whitepaper, “Making the Most of Your Customer’s Journey in Real-Time.”

The post 3 Ways to Make Real-Time Marketing Work for Your Brand appeared first on Digital Marketing Blog by Adobe.



from Digital Marketing Blog by Adobe https://blogs.adobe.com/digitalmarketing/campaign-management/3-ways-make-real-time-marketing-work-brand/

Is Your Hotel’s Optimization and Personalization Strategy on Target?

This year marked my 10th Adobe Summit, and it was one of the best I’ve been to. There was so much interest in optimization and personalization strategies. We talked about new and exciting ways marketers can interact with customers. For instance, I shared with the audience how I have taken hundreds of pictures of my sons’ toys over the years. It’s never been easier to share — and even personalize — those photos before today! And, the same applies to marketers.

This point was brought home during a session I had with MGM Resorts International’s vice president of revenue optimization, Geoff Waldmiller. I shared results from the Hotels 2020: Beyond Segmentation survey of hospitality executives from Fast Future and Amadeus. Ninety-two percent of those surveyed acknowledged that, in the future, “hotel guests will expect their stay to be personalized around a set of choices they make at the time of booking or prior to arrival.”

Hoteliers must be able to meet those expectations.

One of Geoff’s and the MGM team’s tasks is to attract some of the 42+ million (and growing) Las Vegas visitors each year. Approximately 85 percent of those travelers are repeat visitors, so they have local experience; but per-person visits occur only once or twice per year. There is a high experience rate but not a lot of expertise. So, MGM must educate visitors about their hospitality, gambling, dining, and entertainment options.

Geoff continued, explaining they found that 97 percent of lodging decisions are made before arriving in Las Vegas, while only 40 percent of gambling and 33 percent of entertainment decisions are made prior to arriving. These conditions present an opportunity to impact 60 percent or better of the decisions made while visitors are in the area.

Once they get visitors to their properties, they can offer world-class experiences and impact future lodging decisions through personalized digital experiences. This kind of optimization can have significant impacts on driving traffic to their resorts and enhancing the physical experiences visitors have while there.

Behavioral-Based Targeting With Geo-Fencing
According to Amadeus IT Group’s 2013 report, At the Big Data Crossroads, 4 in 10 travelers are willing to share data in the interest of personalization. They want to be served personalized digital experiences to support their actual vacation experiences.

So, if MGM Resorts knows its customer is in Vegas, for example, then Geoff’s team wants to deliver a personalized experience at a more granular level while they are onsite. Can they identify whether a visitor is in the Bellagio? Yes! Geo-fencing gives marketers an opportunity to locate their audience members. One method, using Adobe Target, takes only four short steps to identify, connect, and engage with consumers when they are on the move:

  1. Determine coordinates/locations for geo-fences;
  2. Create your HTML5 script to read location — take a user’s location and insert it into a target variable;
  3. Create an audience within that geo-fence; and finally,
  4. Launch the campaign and monitor results.

Additionally, with these geo-fencing capabilities, organizations can understand how many visitors have accessed a site from a competitor’s location. This could present an opportunity to offer entertainment options to get them to come to an MGM resort.

Targeting Onsite or Off
Then, you can engage in an ongoing way with your customers while they are at your property. In MGM’s case, they can see how many people have accessed one of the MGM sites from within the Bellagio. Depending on where the users are — in an MGM-owned property, out on the strip, or even at the airport — they can tailor the experience to the users’ locations and what they could be interested in, such as entertainment or dining options.

To get even more targeted, you can enable experiential filtering within your app by responding to cues provided through engagement. Why are they coming to — or are they already in — Vegas? To party? To work? To relax? Once these cues are provided, the marketing team can push relevant, personalized, mobile content within the app based on responses.

Planning Your Personalization Strategy
Of course, as I mentioned, it’s not only about technology. Just as important are the business processes behind personalizing the mobile experience. If planning does not lead, execution is likely to fail. I recommend a two-step planning cycle for developing personalization strategies:

Step 1: Identify the use case for your personalization strategy. What, specifically, is it you want to accomplish for each intended use?
Step 2: Map out — in detail — the process to execute the use case. For example, which groups within your organization will be touched by your personalization initiative?

By planning effectively, the digital experience you serve will support the physical environment your travelers experience. As Geoff put it, “We looked to match the digital experience with the experience you get when you come to Vegas.”

The post Is Your Hotel’s Optimization and Personalization Strategy on Target? appeared first on Digital Marketing Blog by Adobe.



from Digital Marketing Blog by Adobe https://blogs.adobe.com/digitalmarketing/mobile/hotels-optimization-personalization-strategy-target/

Monday, May 30, 2016

Cross-Channel Advertising With Adobe Media Optimizer

A decade ago, marketing options were limited on digital platforms. The focus was largely on search and banner ads. Things have changed greatly with advances in data collection and management, audience segmentation, numerous social-media platforms, video and mobile ads, and the ability to attribute value to the various touchpoints a consumer engages along the path to an ultimate conversion event (not just retail).

And, when you realize that marketing departments always have limited budgets — especially when unable to tie their efforts to ROI — it highlights the importance of understanding which channels are working. It is also vital to realize which types of ad campaigns and collateral work on which platforms and for which audiences.

Of course, this is easier said than done. As agencies and customers attempt to understand, return on ad spend (ROAS) or return on investment (ROI) can be tough to confidently quantify. It can be even tougher to drill down for further insights. To prepare your organization to receive cross-channel insights on your advertising campaign, you need the following foundation:

  1. Data-Capture Mechanisms: If you are not capturing data on your campaigns — including clicks, visitors, users, and the demographics that go along with these things — it is virtually impossible to determine whether your campaign is effective. At a bare minimum, an organization needs to capture the results of their campaigns before they can begin to get actionable insights regarding what is working.
  2. Clean Data: Tied in with the first point, if the data you are analyzing is not clean, your insights will not be as valuable as they could be. Clean data can mean a number of things: ensuring that data is being pulled from all the correct sources, is mapping to the correct fields, or even that it is being collected in a standard format. For example, if you want to understand whether you have more customers in New York or California, you would likely run a query to find out. However, if the data in the “state” field in your database contains values like NY, New York, CA, California, or Cali, this query is likely to miss customers and be inaccurate as a result. Clean, standardized data is a must when it comes to gaining insights.
  3. Cross-Channel Analysis: Once you have hit these first two items, it is critical in today’s digital landscape to be able to understand that the majority of your customers will have multiple touchpoints with your brand before they convert. All brands need a mechanism for understanding what is happening across various digital channels.

Now that you have taken the necessary steps to be on all the appropriate platforms available, make sure that you also take the steps to understand where your efforts are most effective. In this paper, we explain the key points that all marketers should consider in their deliverance of cross-channel advertising.

The post Cross-Channel Advertising With Adobe Media Optimizer appeared first on Digital Marketing Blog by Adobe.



from Digital Marketing Blog by Adobe https://blogs.adobe.com/digitalmarketing/analytics/cross-channel-advertising-adobe-media-optimizer/

Hartford Funds Shares Its Path to Successful Mobile-App Deployment

In March, I was pleased to be joined by Mark Kitson, digital marketing director for Hartford Funds, for my Adobe Summit session. Mark explained how his company leverages the Adobe Experience Manager Mobile tools to create and deploy content to the company’s various audiences. Oftentimes, Mark’s team uses existing web content by easily delivering it to Hartford’s apps, which appear on any device or screen size that its internal and external customers may be viewing.

Hartford Funds is a mutual-fund designer and distributor — the sole investment-products arm of Hartford Insurance Company. From a digital-marketing perspective, Hartford Funds focuses on two primary audiences with the content it deploys. Their main audience is a roster of external customers (financial advisors) with the other key audience being its internal customers (a wholesale team that works with external advisors).

The company’s digital-marketing team is a small shop, comprised of only eight people. The digital-strategy and analytics team within its marketing team does everything digital: websites, app content, marketing-automation tool, email, and more. There is an even smaller team within that group that does the actual digital design, content creation, and publishing.

So, this small group must serve its internal and external customers with as much efficiency as possible.

They decided to deploy Adobe Experience Manager Mobile (AEM Mobile) for their mobile-app development and deployment and drive content created in Creative Cloud products and workflows to their apps. Hartford Funds had three primary challenges:

  1. They needed to deliver sales materials in an engaging format for the wholesale sales team’s audience.
  2. They sought to deliver value-added content to their roster of financial advisors.
  3. They needed to accomplish this with a small digital-marketing team.

AEM Mobile Connects the Mobile-App Experience With Website Content
Using Adobe Experience Manager, the small digital team was able to build and test its first app — the sales app for wholesalers — in 90 days. At the time of the Summit presentation, the team was getting ready to launch its advisor app, which took six weeks to develop. AEM Mobile enabled them with three key components:

  • AEM (integrated with Creative Cloud and Document Cloud solutions) for asset management, workflows, template-based authoring, and app management;
  • AEM Mobile On-Demand Services for app building, navigations, and push notifications;
  • AEM Mobile App Runtime for supporting native-app runtime, delivering apps on all major platforms, and integrating services.

The team transitioned the firm’s marketing from handing out boring fact sheets to delivering dynamic, engaging content to all screens. The apps now serve a menu of value-added content such as insights and client conversations. With such a small team, they have limited time to regularly create new content, so they often migrate website articles to the apps and feature them within a collection of articles.

Hartford Funds’ Mark Kitson Walks Us Through Live Demo Using AEM
During our session, Mark walked us through a live demo, sharing the Hartford Funds mobile-app content-management approach in real time. He demonstrated for Summit attendees how Hartford reuses website content by pushing it out to their apps. AEM’s out-of-the-box functionality drove the entire mobile-app initiative.

The workflow looked like this:

1. Locate the desired asset from within the digital-asset library and select it for app publication.

Internal Image 1 - S704 - Hartford Funds--Driving teams to action with enterprise mobile apps o Featuring--Hartford Funds

2. Quickly pass the existing metadata into AEM apps.

Internal Image 2 - S704 - Hartford Funds--Driving teams to action with enterprise mobile apps o Featuring--Hartford Funds

3. Launch a workflow from a list of user-defined workflows.

Image 3 - S704 - Hartford Funds--Driving teams to action with enterprise mobile apps o Featuring--Hartford Funds

4. Publish the selected content to the apps via a publishing workflow that includes an approval process.

Internal Image 4 - S704 - Hartford Funds--Driving teams to action with enterprise mobile apps o Featuring--Hartford Funds

They selected a user-defined set of workflows for the approval process, which included an email notification to the approver as well as a notification from within the interface.

That was it! Painless, quick, and ready to go live almost instantly! As the new article was published, it was sent to various collections in the app, giving visitors several opportunities to view the content.

Mark also mentioned that they have had great results from the sales app and are anticipating similar success for their advisor app. These apps represent the first public presence for Hartford Funds in the app store. Exciting!

So, repurposing content across sites and apps enables wider touchpoints and drives a unique mobile-app experience for each app audience. The entire publishing process can be enabled by workflows in Adobe Experience Manager Mobile.

Everything mobile is possible. Even with a small digital-marketing team, brands like Hartford Funds can deliver awesome mobile-app experiences.

If you’d like to check out my session with Mark, visit our Adobe Summit 2016 archive and watch session 704 under the Mobile Engagement track.

The post Hartford Funds Shares Its Path to Successful Mobile-App Deployment appeared first on Digital Marketing Blog by Adobe.



from Digital Marketing Blog by Adobe https://blogs.adobe.com/digitalmarketing/mobile/hartford-funds-shares-path-successful-mobile-mobile-app-deployment/

Friday, May 27, 2016

Ask Yoast: can backlinks from one site hurt my rankings?

Backlinks to your website usually contribute to your rankings. So generally you’d be happy to get lots links to your posts and pages. But what if you get lots of links from one site? Would Google consider that as suspicious, and could you therefore be penalized?

In this Ask Yoast we’ll take a question from Gabriel Heffes of Alberta Home Services:

“I recently had a post on Tumblr that was reblogged and resulted in 9000 links to my page, making Tumblr and that post the most link sending post. Will these thousands of links cause a Penguin penalty and hurt my rankings?”

In the video below we’ll explain whether all those links could result in a penalty or not!

 

Are backlinks from Tumblr dangerous?

Not able to watch the video? You can read the transcript here:

“The honest answer is: no. This is actually a good thing, not a bad thing. Google knows how Tumblr works. It can see that these links are not bought or in any other way bad. So don’t worry about them. Celebrate the fact that you’ve got so many links on Tumblr! And make sure you’ll create another post like this, because it will actually help in your ranking. Good luck!”

Got stuck optimizing your site? We love to help you out! In the series Ask Yoast we’ll answer your SEO question. Don’t hesitate and send us your question!

Read more: ‘6 tips to a successful link building strategy’ »



from Yoast • The art & science of website optimization https://yoast.com/ask-yoast-backlinks-hurt-site/

The Growth of Programmatic Advertising on Social

Seventy-two percent of the US display market will be programmatic by 2017. Staggering? Absolutely. It may seem unusual for some to talk about social networks like Facebook® and Instagram when programmatic advertising is typically associated with demand-side platforms or open exchanges. Well, the way Adobe looks at programmatic advertising centers around three key attributes. It’s automated, transparent, and data-driven. Looking at programmatic from this lens, it’s easy to see why Facebook is a huge force in the digital-advertising ecosystem.

So, where does social fit into the programmatic-advertising world? Well, social-media advertising is a “must-do.” With automated buying, selling, and the ability to reach a precise audience with highly relevant ads, programmatic advertising on social helps marketers run more impactful campaigns. The growth of programmatic advertising is attributed to two factors: efficiency in ad buying and relevancy in ad targeting.

Facebook: A Force Behind Programmatic Advertising
US digital display-ad spend is estimated to top $27 billion in 2017, with 72 percent coming from programmatic. That’s astronomical. That means nearly three out of every four display-ad dollars is spent programmatically.

Programmatic advertising can be complex; it is easier to understand when broken down into two components: Real Time Bidding (RTB) and Programmatic Direct. Real Time Bidding consists of auction-based ads that are transacted in real time at the impression level, mainly comprising of the open marketplace and private marketplaces. Programmatic Direct is the purchase of display ads via an application-program interface (API), whether it’s publisher-owned (like Facebook and Twitter) or facilitated using preexisting RTB technology like a demand-side platform (DSP). Here, buyers typically agree to a set pricing model (CPM) and may or may not agree to a fixed amount of inventory.

Next year, more than half of all programmatic display will be purchased by Programmatic Direct. Even more interesting is that a majority of Programmatic Direct will be driven by the likes of Facebook. Facebook is positioned to represent almost 30 percent of the US digital-display market by 2017.

Why Are Social-Media Marketers Apprehensive About Instagram?
Facebook wasted no time expanding into advertising. By the end of 2004, Facebook branched out to create the Facebook Audience Network, giving marketers access to third-party inventory as well as mobile web. Last year, it launched the Instagram ads API. Obviously, Instagram is hot right now, and marketers are excited, but many are scrambling to learn how to use it as an ad platform, particularly for direct response.

Despite that excitement, there’s still some apprehension. Advertisers often wonder why, if they’re running ads on Facebook, they need to buy on Instagram to reach potentially the same audience. There is also the perception that the content strategy across the two platforms should be vastly different — marketers often assume that they need to spend more time and money creating different assets.

Future Challenges and Opportunities
Digital advertising moves quickly, and the rapid adoption of Facebook in programmatic makes it clear that social advertising is maturing. But, at the same time, it continues to evolve, and better measurement will be the key to proving business value. As gaps in measurement are identified, accessing more robust data and more advanced bidding and optimization across different platforms will likely be a major theme into the future.

In fact, Facebook has been making some progress already on the measurement side with the recent announcement that advertisers are able to run the same ad set across Facebook, Instagram, and the Audience Network. This new feature allows advertisers to reach their target audiences and optimize performances in real time, improve performances for a number of campaign objectives, and provide incremental and efficient reach. Early results to date show positive signs to this new approach to buying and optimization, and I’m looking forward to future whitepapers and case studies from the Facebook and Instagram measurement team.

Today, Instagram and Facebook are destinations where marketers can reach huge audiences on mobile and elsewhere. They’re actually leading the pack in the programmatic space, turning digital advertising on its head. With the continual growth of programmatic on social, social advertising really is a “must-do!” If you’re not currently playing in the social-advertising realm, consider its value and growth as you take a hard look at how it could help your advertising.

Facebook® is a registered trademark of Facebook, Inc.

The post The Growth of Programmatic Advertising on Social appeared first on Digital Marketing Blog by Adobe.



from Digital Marketing Blog by Adobe https://blogs.adobe.com/digitalmarketing/social-media/growth-programmatic-advertising-social/

Creating Smarter Real-Time Marketing Campaigns

Just a couple of years ago, customers were finding it a little creepy when a business anticipated from their shopping history what they might want to purchase next and displayed options in a website while they were browsing. Consumers want personalized, contextually relevant – and most importantly – real-time interactions. As long as it is done well, they don’t complain.

The question now becomes not whether to offer real-time interactions with your customers but how best to do it.

The problem is that your customer’s journey with your brand has many channels and touchpoints, some anonymous and some authenticated. A journey might start at home on a desktop and continue in a browser on a smartwatch.

Traditional marketing campaigns are just too linear in their execution to deliver the highly personalized, real-time experiences your customers have come to expect. You may need to reorient your organization around aligning personalized outbound communications with customer-driven inbound interactions. This can be complex as you need to leverage real-time analytics and insights and orchestrate contextually relevant interactions.

We aren’t talking about famous social networking campaigns that shared big brand messages via social networks. Rather, interaction management is about creating an ongoing relationship between customers and your brand.

Always Connected

The first thing to wrap your mind around is that society has pretty much accepted the fact that we are always connected – and we embrace it. Many people will pick one vacation spot over another because it has great WiFi!

And besides the way we now often integrate our time off with our work, this always-connected lifestyle has given consumers considerable benefits and changed the nature of their expectations from a brand.

Digitally savvy consumers have much higher buying power and are looking for more than just price. Consumers are seeking value and have lost patience with linear, unresponsive advertising campaigns. And they now have the power to just swipe it away with a finger, making it imperative that today’s marketer understand these new dynamics.

The way out of this dilemma may be to embrace the customers’ demands for context. Context is everything for today’s multi-screen customer.

Embrace Context to Make Your Campaigns Smarter

Marketing campaigns once focused on creating memorable campaigns to trigger an emotional response in the consumer. Today, we must focus on continuity of experiences and interactions on all channels and touchpoints, including in the store. Campaigns have to get smarter through real-time interaction management. For instance:

  • Be consistent across digital and off-line channels.
  • Provide relevant and engaging content.
  • Deliver value at the appropriate time. Offers must happen on the customer’s timeframe, not yours.
  • Spark continuous cycles of interaction, not one-off content delivery.

Warner endorses five principles for real-time interaction management:

  1. Recognition: Know your customers at a personalized, individual level across devices and touchpoints.
  2. Context: Recognize purchasing history merged with real-time contextual insight of their session and what’s going on in the world (weather, world events, etc.).
  3. Offer: Use robust analytics to determine action, offer, content, or message
  4. Orchestration: Employ delivery and dialog management at the appropriate touchpoint, even multiple touchpoints and tie it all together.
  5. Optimization: Gather insights for ongoing interactions and strategic planning so you can continually improve. You must measure the moment, the life-cycle, and over the lifetime of your relationship with your customer.

The Challenges
Integration is the key component in developing a successful real-time interaction strategy. Marketers universally agree that the ability to integrate their marketing and non-marketing functions is critical and more important than having the nicest interface. You have to:

– Orchestrate real-time cross-channel interactions
– Understand how a single interaction relates to the optimal customer journey
– Increase customer engagement or loyalty
– Integrate on-line and off-line channels

Real-time interaction management (RTIM) is about engaging customers with context, value, and utility. It is about defining a real-time marketing strategy based on your customers’ needs. You must design based on your customers’ requirements, not just yours. To develop your own RTIM program, you need to bring together all the elements of your marketing tech to understand and address every step of your customers’ journey.

Learn more about this subject in the Summit 2016 Session 113.

The post Creating Smarter Real-Time Marketing Campaigns appeared first on Digital Marketing Blog by Adobe.



from Digital Marketing Blog by Adobe https://blogs.adobe.com/digitalmarketing/campaign-management/creating-smarter-real-time-marketing-campaigns/

Point of Sale: Retail & Travel Weekly

This week’s articles include a look at Google’s display-advertising updates that make it easier to tie mobile-shoppers’ interactions to in-store purchases, the next step for taking advantage of beacon data for retailers, and the value companies can drive using the predictive power of users’ locations to influence their behaviors and experiences.

The post Point of Sale: Retail & Travel Weekly appeared first on Digital Marketing Blog by Adobe.



from Digital Marketing Blog by Adobe https://blogs.adobe.com/digitalmarketing/news-and-resources/point-sale-retail-travel-weekly-58-10/

Thursday, May 26, 2016

Social Currency, Sponsorship Deals and College Football

College football is big business, the teams from the power 5 conferences (ACC, Big 12, Big 10, Pac 12, and SEC) bring in an estimated $2.8 billion a year. This number was also taken before several big apparel deals were finalized, including Nike with Michigan and Ohio State and (as of Tuesday) Under Armour making UCLA its marquee team, with an estimated $280 million deal over 15 years.

In a report released by Adobe Digital Index, I showed that Michigan is the most socially fan followed team in my top 25 most social followed college football team rankings. I used Adobe Social to rank the college teams based upon Twitter followers, Facebook page likes, total social following, social mentions June – August, and positive sentiment.

As a top followed team, it isn’t surprising that Michigan was able to garner so much money from Nike. If you compare the numbers on a social basis to the top paid professional players it shows an interesting story on social currency premiums. For instance, Nike spent $11.2 million a year in sponsorship funds for the University of Michigan football team—that’s $6.50 for each of the team’s 1.7 million Twitter and Facebook followers. By contrast, Nike forks over $30 million a year in sponsorship and support for NBA star LeBron James—but socially speaking, that translates into just $0.67 for each of the Cleveland Cavalier baller’s 45 million Twitter and Facebook followers.

College Football most social fan followed teams

If you look at Under Armour and Adidas you will see a similar data result. Under Armour spends $9 million a year in sponsorship for Notre Dame football, which boils down to paying $12.50 for each of the team’s 719,000 Twitter and Facebook followers. In comparison, it spends less than $4 million on the NBA’s Stephen Curry and just $0.60 for each of Golden State Warrior’s 6.6 million Twitter and Facebook followers.  

Prior to the deal with Under Armour, Adidas spent $7.6 million a year on the UCLA football team, and a whopping $41 for each of the teams 184,000 Twitter and Facebook followers. In comparison, it spends more than $14 million a year on Chicago Bulls star Derrick Rose, but just $1.16 for each of his 12 million Twitter and Facebook followers.

There are a lot of variables that aren’t accounted for in the social currency of team vs. player sponsorship, but it’s easy to think of reasons why Nike, Under Armour, and Adidas may pay a social currency premium for college sports.

  1. Large Viewership:College football was named as the 3rd favorite sport, behind the NFL and MLB, according to a Harris Poll done in 2014. So viewership is definitely a reason to pay a lot for college football.
  2. Access to Millennials:the 18-34 year old market always has a spotlight on it as a sweet spot for marketing. If Nike, Under Armour, and Adidas can gain appetite for their brand with both young college millennials as well as graduated alum, then it would be worth their investment.
  3. Access to amateur athletes:according to ‘a way too early’ mock draft from CBS sports, several athletes from Nike, Under Armour, and Adidas schools will be drafted in the first round of the 2016 NFL draft. By sponsoring their teams, these apparel companies can have access to build a brand relationship with these athletes that could ultimately land them the next crop of professional advocates.

College sports is a great opportunity for all brands to latch onto an extremely engaged audience of passionate fans. I was one of those millions watching the Harbaugh era kick off last year against an emerging Pac 12 contender in Utah. The look of the uniforms and play on the field may even influence whether I buy Nike (Michigan) or Under Armour (Utah) the next time I visit my local sporting goods store.

*Commentary on social networks is my own and does not necessarily reflect that of Adobe.

The post Social Currency, Sponsorship Deals and College Football appeared first on Digital Marketing Blog by Adobe.



from Digital Marketing Blog by Adobe https://blogs.adobe.com/digitalmarketing/social-media/college-football-big-business/

SEO copywriting: the ultimate guide

SEO copywriting is both a key element and a challenge in every SEO strategy. As search engines spider texts, the content of your website should be fine-tuned to the (ever-changing) algorithms of search engines. On top of that, your text should be written in such a way that your audience enjoys and understands your writing.

In this complete guide to SEO copywriting, I’ll talk you through the process of keyword research and the 3 stages of the writing process. This guide should help you to write the SEO-friendly and readable articles you need on your website!

This guide to SEO copywriting covers:

SEO copywriting and holistic SEO

At Yoast, we profess what we call ‘holistic SEO’. In our view, your primary goal should be to build and maintain THE BEST website. Ranking in Google will come automatically if your website is of extremely high quality.

Google wants to serve their customers. Their mission is: to index all the world’s information and make it universally accessible. Of course, Google also wants to make some money, but if they want to make the world’s information accessible, they’ll have to show people results that fit their wishes. People would otherwise stop wanting to use Google. So, let’s agree on Google’s willingness to show people the best results: if your website is the best in your niche market, Google wants to rank it high.

Holistic SEO is an interdisciplinary marketing strategy aimed at making the best website in a specific niche market. In order to do so, the technical design of your website should be excellent, the UX of your website flawless and all security aspects covered. Most importantly, the content of your website should be well written and aimed at the audience your website serves. Such an approach asks for rather advanced writing skills.

To make sure your website is the best in your niche market, the text on your websites should be nice and easy to read. Without making any concessions to the quality of your text, you should tweak and fine-tune your text to the specific demands of search engines. The process of SEO copywriting strongly resembles the process of writing any other text. It’s hard work and some of us have more writing talent than others. We can’t all be Hemingway, but with some training, anyone should be able to write a decent article.

Read more: ‘5 tips to write readable blog posts!’ »

Before writing: always start with keyword research

The very first step of SEO copywriting has little to do with writing. You’ll have to decide what you’re going to write about. What topics do you want to be found for? You’ll need to use the keywords you want to rank for. Therefore, the first step of SEO copywriting is keyword research. Keyword research can be defined as the activities you undertake in order to compile an extensive list of keywords and keyphrases which you would like to rank for.

Proper keyword research consists of the following three steps:

Step 1: Formulate a mission

Before starting the actual keyword research, you should think about your mission. Your mission is the thing that makes you stand out from all the other blogs. While formulating your mission you should answer questions like: who are you and what is your blog about? What makes it special? Take the time and literally write down your mission. If you want to know more about formulating your mission, make sure to read our post about the mission of your website.

Step 2: Make a list of relevant keywords

Once you have formulated a clear mission, you can start making a list of all the search terms (keywords) you want your website to be found for. If your mission is clear, you should have little trouble coming up with search terms that apply to your niche market and your unique selling points. Those will be keywords you want to be found for.

In order to come up with good terms you really have to get inside the heads of your audience. How are they most likely to find you? What would they search for on Google? At the end of your keyword research, you should have a list of all the relevant search terms people could use. Also, think of combinations and nuances within these terms.

There are a few tools which can make keyword research a lot easier. Read our post about keyword research tools and the post about how to choose your perfect focus keyword if you need more hands-on tips.

Eventually, you should make a useful overview. Creating a table can help with this. Try to come up with combinations of keywords as well. And order the keywords by some kind of priority – which of the keywords are especially important to rank for (very close to your mission) and which ones are less important? When choosing which keywords to tackle first, you should also consider how likely it is that your pages will rank for that specific keyword. In many cases, focusing on less popular and less competitive keywords can be a good strategy at first. Read our posts about why you should focus on long-tail keywords and befriend the long tail if you would like to know more about the importance of less competitive keywords.

Step 3: Construct landing pages

The final step of keyword research is to create awesome landing pages for the keywords you want to be found for. A landing page is a page that is tailored to draw in visitors who reached your blog through a specific keyword. This could be a dedicated page or a blog post optimized for a specific keyword. Do make sure your visitors can find their way through your blog from every landing page. And make sure you make a landing page for every relevant keyword you come up with.

Your keyword research will give you much direction on what to blog about. You’ll have to unlock content around a specific word. A word is not a topic though. Next to a keyword (or keyphrase), you will need an angle, a specific story around that keyword. Read our tips on how to come up with ideas for your blog if you would like to know more about that.

Three phases of writing an article

Once you’ve decided upon a topic or a story you want to write, the writing process begins. In our view, the writing process consists of three stages: preparing, writing and correcting.

Process of good SEO Copywriting explained in a picture: 40% prepaparation, 20% writing, 40% correcting

Phase 1 of the writing process: preparing your text

The first phase of the writing process is preparing your text. Before you put your pen to paper, or your fingers on the keyboard, take some time and think about what you’re going to write. You probably have a topic in mind, but before you start writing, you should have clear answers to the following questions:

  1. What is the purpose of your piece? Why are you writing? What do you want to achieve?
  2. What will be the main message of your post? What is the central question you want to answer?
  3. Who are your readers?
  4. What information do you need to write your piece?
  5. In what order will you present your information? What will be the structure of your article?

In our post about preparing a blog post, you can read all about how to come up with proper and clear answers to the first 4 questions phrased above.

Text structure

The most important element of preparing your text is setting up the structure of your text. The structure of the text on your site is important for SEO. If your content is clearly structured, your chance to rank well in Google will be higher.

It really pays off to think about the structure of your piece before you actually start writing. The structure is the skeleton of your text: it will help the reader grasp the main idea of your text.

Posts or pages with a clear structure will also result in higher conversions on your website. If your message is properly understood by your audience, chances are higher that they’ll buy your products or return to your website. If you want practical tips on how to set up the structure of a piece of writing, you should read creating a clear blogpost structure.

Phase 2 of the writing process: writing your text

After the initial preparation you can start the actual writing process. This will take about 20 % of the total time you spend on your article.

Just write!

The most important tip for this phase is: just write. People often have trouble coming up with the first sentence (or the first paragraph for that matter). You can skip writing that first paragraph altogether. Just put down a couple of words referring to the content that first paragraph should have and start writing the second paragraph. Beginnings and endings are easier to write once you’ve fleshed out the body of your post.

If a sentence isn’t grammatically correct or sounds awkward, just keep going and don’t worry about it just yet. You can rewrite these things in the next phase, which is editing. In the writing phase, it is important to stay in the flow of writing.

Guard the structure of your text

While writing, use the structure you established in your preparation phase as an outline. Try to write the paragraphs according to that plan. Make sure you write clear paragraphs. We advise you to start each paragraph with the most important sentence. Then explain or elaborate on that sentence. A reader will be able to grasp the most important content from your article, just by reading the first sentences of your paragraphs.

Make sure your text is readable

Reading from a screen can be hard. If you want your readers to read your entire blog post, you should make sure it’s easy to read. Posts that are nice and easy to read will result in more returning visitors and a higher conversion rate. Most importantly, make sure your text isn’t too difficult for the audience you’re writing for.
Like to read more tips on writing readable texts? Please read our post with tips on how to make blog posts more readable and our post with tips on how to improve the typography of your blog. 

Use some of our style tips

Some of us are natural writers. They are able to write an attractive, fun, readable text in a few minutes. Others lack that skill. Attractive writing is a matter of talent, but practice surely helps! If you want to develop an attractive writing style, you should read a lot. Reading (novels, blogs, magazines, whatever) will inspire you to write your own awesome articles. It will learn you how other people form their sentences and built their paragraphs. It teaches you how to use jokes and how to play with language. Finally, lots of reading allows you to create a gut feeling about what makes a nicely readable text. If you want more tips on how to make sure your text has a nice style, you should read our blog post about how to obtain an attractive writing style.

Take a break every now and then!

Writing can be an intense process. If you write for long periods of time, you’ll discover that concentrating will become harder. The exact time span will, of course, be different for every individual. If you notice that your mind starts to wander, that’ll be the time to take a break.

Speaking for myself, I’m not able to write for more than 20 minutes (but to be honest, my attention span is quite short). At that point I get up to take a walk, look at my Facebook timeline or make a cup of tea. Even a minute-long break can be enough to return to your writing with a fresh and renewed level of concentration and creativity.

Phase 3 of the writing process: correcting your text

Once you’ve concluded the actual writing process of your piece,  you’ll have a first draft of your article. This first draft is the thing you will improve upon in the final phase of writing. The final step will still take much of your time.

The correcting phase is the phase in which you should ‘kill your darlings’. You should read and re-read and re-re-read your post and correct any awkward formulations, unclear phrasing and jumbled paragraph structure. Let’s look at five steps you should take in order to properly correct your article.

Use Yoast SEO

While correcting your text, you should definitely use our Yoast SEO plugin. Our plugin helps you optimizing your text for the search engines. At the same time it will help you to make your text more readable as well. In the next lesson of this module, we’ll tell you all about how to use our plugin. If you want a more detailed overview of how to use Yoast SEO, you should read our post about the content analysis of Yoast SEO.

Step 1: Read slowly (and out loud)

You can start this phase by reading your piece slowly (and maybe even out loud, this can really help). Each sentence should be grammatically correct and the spelling must be flawless. You should be very critical of your own work.

Step 2: Focus on sentences

Start by making sure each and every sentence is correct. Focus on the spelling of words and rephrase awkward formulations. Make sure sentences are grammatically correct. And check for readability: make sure your sentences aren’t too long.

Step 3: Focus on paragraphs

If all sentences in one paragraph are approved, look at the structure within a paragraph. Focus on that first sentence in every paragraph. Does that first core sentence really capture the thing you wanted to state in that specific paragraph? And are the sentences within a paragraph presented in a logical order. Do you use transition words in order to make clear what the connection between sentences is?

Step 4: Check text structure

Check whether the structure between paragraphs is clear. Are the topics in your text presented in a logical order? Or do you need to make some changes?

You should also check your headings and subheadings. Make sure your focus keyword is in one of those headings and subheadings. But equally important, make sure the headings help your readers to grasp the structure of your text.

Step 5: Ask for feedback

After editing your text, you should ask people for feedback. At Yoast all the posts we write are read by at least two of our colleagues before we publish them online. Feedback allows for the perspective of someone else than the writer and almost always leads to large improvements in the post.

It will be really useful to let someone from your audience proofread your post to test whether or not the message is communicated properly. Also, feedback from someone with proper writing and grammar skills will help you improve your blog post even further.

Keep reading: ‘10 tips for an awesome and SEO-friendly blog post’ »



from Yoast • The art & science of website optimization https://yoast.com/complete-guide-seo-copywriting/

Hello world!

Welcome to WordPress. This is your first post. Edit or delete it, then start writing!



from London SEO Company http://www.londonseocompany.me.uk/2016/05/26/hello-world/

Cross-Device Identity Management — Strategies for Targeting Across Screens

At the start of the digital age, a count of unique visitors to a website was important data. Today, we recognize that a unique visitor is just a device. Aggregate studies in recent years have taught us things like:

  • One-third of users use a TV and a digital device at the same time, and
  • Forty percent of people start their journeys on one device and finish it on another, and
  • Sixty percent of adults use at least two screens a day.

The typical person owns anywhere from 2 to 7 devices. Because of these findings, I think we can conclude that — we can no longer market to devices or screens; we have to market to the people using these devices.

How a Data-Management Platform Can Help
Marketers generally have access to two overall forms of data: first-party authenticated data and anonymous data. First-party authenticated data — for example, data from a customer-relationship management (CRM) platform — contains facts you can tie to a particular person who has done business with you. The second form, anonymous data — either first-party data from a website or second- and third-party data — is tied to devices.

A data-management platform (DMP) makes connections between these two pools, linking each person to more of his or her devices. I previously described two ways to do this: deterministic and probabilistic methods. Probabilistic methods are easy to implement and do at scale, but the resulting connections are uncertain. Deterministic methods are based on authentication events and are accurate but not scalable. The Adobe DMP, Audience Manager, has added Profile Link technology, which can expand deterministic methods to make them scalable, connecting people to more devices and even identifying when devices are being shared.

The Two Pillars of Identity Relationship: Trust and Time
As you construct a better picture of a customer’s identity, you build a very tight relationship with him or her. You have to be transparent and upfront with your customers regarding how you’re going to use their identities. Keep it simple, easy to understand, and in a small package that they can actually read. Make sure you’re designing for customer control from the start. Allow customers to see and understand what they’re saying ‘no’ to. On the backend, be sure that you’re using their information appropriately and that you can’t slip up and suddenly send sensitive data somewhere or fail to opt somebody out after he or she says ‘no’ from the app.

People are always stressed for time, and they appreciate it when you don’t waste theirs. When you use a DMP to connect more devices to the same consumer, you avoid problems such as showing an app-download offer to someone who already has it. You gain loyalty for not wasting time, and now, you can use that valuable screen space for more relevant messages, perhaps driving closer to new conversion events.

DMPs Get Results
Here are some of the benefits seen by customers who use our DMP:

  • Increased ability, year over year, to differentiate existing customers from new ones and give both completely different experiences — both on and off of the site.
  • The ability to connect desktop or mobile-web visits to people who are using an app as well as to see this data in real time and take actions based on this view.
  • A twofold increase in building actionable identities across devices, allowing better targeting — which experiences should be given to which customers across which (or all) of their devices.

A good DMP enables you to have conversations with real people — and not just throw messages at screens, hoping that something sticks. The level of detail you can reach will ensure that you are able to demonstrate positive ROI and build projects that make a difference to the business. And best of all — your customers will be happy while you do it.

The post Cross-Device Identity Management — Strategies for Targeting Across Screens appeared first on Digital Marketing Blog by Adobe.



from Digital Marketing Blog by Adobe https://blogs.adobe.com/digitalmarketing/analytics/cross-device-identity-management-strategies-targeting-across-screens/

Wednesday, May 25, 2016

Crafting good titles for SEO

Writing good page titles is an essential skill for anyone doing SEO. The title tag is the first thing a user sees in the search results. It’s also one of the most important factors for Google to decide what the topic of a page is. The combination of these two factors makes it so essential. This article covers both the why and the how of creating a good page title.

HTML title tag or main heading?

First, let’s get some confusion out of the way: we’re talking about the HTML title tag. If you would look at the source of a page, this would be found in the head section and it would look like this:

<title>This is an example page title - Example.com</title>

In tabbed browsers, this title is usually shown in the page tab, as shown in the image below. It’s not to be confused with the main heading of the page, which the user sees on the page itself. That main heading is important too! In fact, we have an entire article about headings and SEO, but it’s not the topic of this article.

Page title in a tab

What’s the (SEO) purpose of a page title?

There are two goals that a good title must achieve:

  1. it must help you rank for a keyword;
  2. it must make the user want to click to your page.

These two goals are not mutually exclusive, but they do sometimes have competing interests. If you’re ranking but nobody is clicking on your result, the ranking doesn’t do you much good. Be aware that if you’re ranking but never getting clicks, over time, your rankings might deteriorate.

Titles and click-through rates (CTR)

Google uses the CTR (click-through rate) as a determinant for how relevant you are for a specific keyword. If your CTR is too low, relative to what Google expects you would get at a certain position, your rankings will drop. The opposite is also true, so a title that gets people to click will also help you rank better.

Your page title & focus keyword

If you’ve chosen a good focus keyword for your post, you should make sure to include that focus keyword in your page title. The page title is one of the most important ways for Google to determine your page’s topic. Not having the focus keyword in the title severely decreases your chance of ranking.

Because people are scanning the search results it’s important that the title immediately “catches their eye”. To do that well, having the focus keyword in the beginning of your page title is very beneficial as Google will highlight it when they search for it. Sometimes, when you’re optimizing for a keyword that has a lot of competition, everyone will have the keyword at the beginning of the page title. If that’s the case, having one or two words in front of your focus keyword, thereby slightly “indenting” your result and breaking the flow of other results, can be a good idea.

Optimal title length for SEO

The optimal length for a title is determined by how much Google can show in their search results. There are currently three “modes” in which Google can show a title. These modes are: wide screen, smaller screen and mobile. On a wide screen and on mobile, Google shows a longer page title than it does on the smaller screen. Let me show you what that looks like:

A wide result:

Page title showing completely in a wide result

A smaller screen result for the same URL:

page title not showing completely on a smaller screen

A mobile result for the same URL:

The page title showing completely on a mobile result

The snippet preview in Yoast SEO currently works for the smaller screen result, as that used to be the default up until early May 2016. From then on, Google changed the maximum width and now shows longer titles when the screen has the space for it. This means the optimal title length for SEO differs per type of result. We would suggest getting your most important keyword in the first half of the title, but if your title is slightly longer than the small result because of branding: let it be!

If you’re asking “how many characters does Google show?”, the answer is: “it depends”. Google doesn’t count a particular number of characters but has a fixed width in which it can show the title. This means it could show many more i’s than it could show w’s. The snippet preview in Yoast SEO accounts for this and shows you the same thing Google would show.

Page titles & branding

For quite a while it was a fashion amongst some SEOs to leave the site name out of the page title. The thought was that the “density” of the title mattered and the site name wouldn’t help with that. Don’t do this. Your page title needs to have your brand in it, preferably in a recognizable way. If people search for a topic and see your brand several times, even when they don’t click on it, they might click when they see you again in their next results page.

If you don’t include your site name in your title tag, you’ll also run the risk of Google just changing the title for you. As explained in our article on why isn’t Google showing my page title, Google thinks it needs to be there too. If you want to read more about branding, be sure to read this post by Marieke: 5 tips on branding.

Optimizing page titles after publication

A few weeks ago I was looking at our Google Search Analytics data for yoast.com and noticed that while we ranked for [wordpress security], we weren’t getting a lot of traffic for it. I optimized the page title and meta description for our WordPress security article and this increased traffic by over 30%. My changes to the title were done around the same time as the update which has a line in the graph below:

Effect of improving the title for the wordpress security article

The change was fairly simple. Instead of the title being:

WordPress Security • Yoast

I changed it to:

WordPress Security in a few easy steps! • Yoast

As you can see this doesn’t necessarily improve the rankings of this page at all. From a keyword perspective, the title isn’t much better. It is more enticing though and it did lead to much more clicks, which, of course, was the desired result.

Titles for social media

What might be a good title tag for SEO doesn’t necessarily have to be a good title for social media. In social media, keyword optimization isn’t always that important, while enticing for the click is all the more important.

In a lot of cases, you also don’t need to include the brand name in the title. Especially for Facebook and Twitter this is very true if you include some form of branding in your post image. Our social previews in Yoast SEO Premium can be a good help for that.

If you’re wondering: yes, you can have a separate Facebook, Twitter and Google title. If you’re using Yoast SEO, you just enter the Google title in the Yoast SEO snippet editor. The Facebook and Twitter title can be entered on the social tab in their respective fields. If you don’t enter a specific Twitter title, Twitter will use the Facebook title.

Conclusion: page titles, craft them well!

The conclusion of this article might very well be: invest a bit more time in writing a good page title. It really is well worth it. Going back in and optimizing some page titles after publication also might well be worth it. This is especially true when you’re already ranking well, but aren’t getting that many clicks.

Read more: ‘Headings and why you should use them’ »



from Yoast • The art & science of website optimization https://yoast.com/page-titles-seo/

Why There’s No “Right” Metric for Mobile Engagement

I am asked this question all the time: “What should I be measuring to gauge the success or shortcomings of my organization’s app?”

This is a tough question because there’s simply not one “right” metric; in fact, there aren’t 5 right metrics — or 10 even. It all depends on your organization, your goals, and other key performance indicators (KPIs). It’s all about asking yourself, “Okay, what’s the most valuable thing that can happen in my app?” And, from there, you must determine who is crossing those thresholds and what attributes they possess. Who’s making in-app purchases, and how can you segment them? In other words, who’s consistently interacting with your app daily, and what qualities seem to connect those power users? Furthermore, where can I find and engage with more people like them?

Which Metrics Are Key — and Which Just Muddy the Waters?
Finding out what metrics are key is what ultimately separates the signal from the noise in the app universe. Your top Web metrics often look nothing like your top app metrics. Maybe people transact much less on mobile, and success means a social share or photo upload. Once you know that, you can build your efforts and refine your focus to get users to do more of that rather than push them through a purchase funnel they’re simply not interested in.

One of the greatest things about mobile and mobile apps is that the touchpoints are so unique to the platform. Brands can really focus on personalization and the customer/brand relationship in ways that simply don’t exist when you’re talking about web-based experiences. But sometimes, that doesn’t equate to instant revenue. It might equal something more long-term like retention or repeat usage. Your goal then becomes delivering relevant, valuable experiences — getting great content to customers faster, layering in geo-targeting or integrating camera usage, let’s say — and keeping tabs on the data from there.

Which Are the Right Metrics for Your App?
That doesn’t mean your app has less value than your website — it just means we’re defining “value” a bit differently. For example, a bank may be focused on getting people to use its app for basic transactions and support. Each time customers do this, they reduce the manhours needed — tellers, customer-support agents, call centers — and save money as a direct result. The bank doesn’t need customers to spend money or invest more heavily via its app — it just needs people to deposit their checks and move their money with a few quick, self-directed clicks. To that bank, that’s success.

Media and entertainment brands are often monetizing through ad networks, so page views and time spent matter in big ways. Apps that offer in-app purchases — gaming apps, for example — are trying to determine the number of steps each transaction takes as well as how they can build better experiences that incentivize users to buy quickly, as efficiently as possible — and as early in the relationship as possible. Every vertical has unique goals and KPIs in reference to mobile apps, and each thinks about these experiences very differently — because, again, there’s no one-size-fits-all when it comes to mobile-app engagement.

Where Does the Iterative Process of Identifying and Engaging Optimal Users Begin?
Once again, it comes down to metrics. Once you’ve determined the characteristics of your optimal user, you have a major next step ahead of you: can you find more of these high-value users in your existing audience? If you can’t, it’s time to assess what’s lacking — in other words, do you have a product problem or a marketing problem? If it’s a product problem, your focus should be on building something — a new experience or add-on or some unique touchpoints — to graduate more existing users into this high-value state. If it’s a marketing problem, your goal should be to attract more of these particular users — lookalikes, essentially, who can often be drawn from targeted programmatic buying based on criteria you’ve isolated.

These, clearly, are very different paths to follow, which brings us back to the original question: “What are the right metrics for mobile engagement?” While we all talk about being data-driven marketers, it’s essential that we’re tapping into the right data to make the right marketing decisions every time. That means testing, optimizing, and gleaning those specific personas from the data. If you’ve identified and fleshed out the optimal user with this approach, you’re in good shape to take action. And, once those new, high-value users emerge, you’ll also be in a great spot to keep the process going — they begin your app experience; and you follow their journeys and determine their long-term impacts, continuously refining the product and marketing processes as you go.

The post Why There’s No “Right” Metric for Mobile Engagement appeared first on Digital Marketing Blog by Adobe.



from Digital Marketing Blog by Adobe https://blogs.adobe.com/digitalmarketing/mobile/theres-no-right-metric-mobile-engagement/

The 5 Key Elements of Video-Marketing Success: What Brands Do Right

The best branded video clearly engages users, provides value, and presents a direct and compelling call to action. But, not every video is a hit or “goes viral.” So, what separates the successful video-marketing campaigns from those that fall short? Killer branded video, plain and simple. If you want to jumpstart your marketing campaign with some easily implemented insight, here are five commonalities that are employed in the best branded videos — by smart brands that are doing it right!

1. Videos That Are Engaging, Shareworthy, and Searchable Lead the Pack!

Video content is consumed more than any other medium. Within a few years, it will dominate the online experience. For brands that are considering integrating video into their marketing mix, it is critical that assets are easy to find, easy to share, and highly engaging. Videos that do not have these characteristics are sure to go unfound and unwatched.

2. Successful Brands Speak to Audiences Through Relevant, Adaptive Video Content.

Unlike traditional content in which interpretation is not paramount to understanding the message, branded video needs to be done carefully, as it can — and often does — go in the wrong direction. Successful brands speak to their audiences through video that not only demonstrates an understanding of customers’ needs, but also adapts when necessary. The key is to know your audience well, while maintaining genuineness and consistency.

3. Branded Video Tells a Compelling Story That Resonates With Audiences.

Speaking to the right audiences is critical. However, for branded video to succeed, it also has to connect with customers through content that resonates. Brands that are authentic and have well-defined values have no trouble telling stories — and their messages resonate with consumers on many levels. A compelling story that is memorable and authentic can inspire action — and what better medium than through branded video?

4. Top Brands Create Effective Videos That Are Short and Concise.

Admit it: how many times have you been scrolling through your social-media accounts, or even searching for specific video content on YouTube, and come across the perfect video — until you push the play button, realize the video is 18 minutes long, and quickly close it to find a (much) shorter video? Even videos recommended by friends tend to go unwatched if they are more than a couple of minutes long. Successful branded video tends to be short and sweet — and for good reason! The attention span of today’s consumer is equal to that of a goldfish. Bite-sized, easy-to-digest branded video does extremely well — even with big businesses.

5. Consumers Invest in Emotive, Relevant, Authentic Videos.

Brands that resonate with their audiences on emotional levels definitely have an edge. Whether the video content is heartfelt, passionate, resolute, informational, or hilarious, consumers invest heavily in their emotions — and branded video that connects well with consumers also performs well.

The Most Successful Branded Videos Share These Key Traits.

While there are many elements of video-marketing success, the most successful branded videos share key traits. In addition to being engaging, easy to find, and shareworthy, branded videos that outshine the competition also speak to the right audiences, tell compelling stories, and resonate with consumers on many levels because they are emotive, authentic, concise, and aligned with brand values.

The post The 5 Key Elements of Video-Marketing Success: What Brands Do Right appeared first on Digital Marketing Blog by Adobe.



from Digital Marketing Blog by Adobe https://blogs.adobe.com/digitalmarketing/digital-marketing/5-key-elements-video-marketing-success-brands-right/