Public left on hold for up to 20 minutes after Sutton Council cuts call centre staff

Callers to Sutton Council are being left waiting on the phone for longer following staff cuts.

from This Is Local London | News http://www.thisislocallondon.co.uk/news/14511386.Public_left_on_hold_for_up_to_20_minutes_after_Sutton_Council_cuts_call_centre_staff/?ref=rss